Privacy Policy

Last updated: August 2026

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Lightbulb Learning Ltd is committed to protecting your privacy and handling your personal information in accordance with UK data protection law, including the UK GDPR and Data Protection Act 2018.

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If you have any questions about this Privacy Policy, please contact us: 

Email: hannah@lightbulblearninghub.co.uk 

Phone: 07446143633

 

Information We Collect 

When you book a session or contact us, we may collect:

• Parent/guardian name

• Child's name and age

• Email address

• Phone number

• Emergency contact details

• Medical or allergy information (where relevant, and only with your consent)

• Payment information (processed securely by our payment provider)

• Any information you provide on consent or registration forms

 

How We Use Your Information 

We use your personal information to:

• Process bookings and deliver our sessions

• Contact you about your booking

• Send consent forms and important policies

• Respond to enquiries

• Keep attendance records

• Meet legal and safeguarding obligations

• Improve our services

 

We only use medical or allergy information to keep your child safe during sessions, and only where you have given us your consent to hold it. You can withdraw this consent at any time by contacting us.

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Children's Information 

Parents or legal guardians must provide information on behalf of children attending our sessions. We only collect information about children where necessary to provide our services safely and adhere to legislation. You can review, update, or ask us to delete information provided on behalf of your child at any time.

 

Sharing Your Information 

We do not sell or distribute your personal information. We may share it with our payment provider and our booking/scheduling system, so we can process bookings and payments. We may also disclose information where required by law, or to protect the safety of participants.

 

How We Store Your Information 

We take reasonable steps to keep your information secure. Information is stored on our company CRM and cloud storage and is only accessible to authorised personnel who need it to deliver sessions or meet our legal obligations.

 

How Long We Keep Information 

We only keep personal information for as long as necessary. 

• Your Rights You have the right to:

• Access the personal information we hold about you

• Correct inaccurate information

• Request deletion of your information

• Restrict or object to how we use your information

• Withdraw consent, where we rely on it (such as for medical/allergy information)

To exercise these rights, please contact us using the details above. We will respond within one month.

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Third-Party Services 

Our website uses third-party services. We may also use other tools to manage bookings and communications. These services have their own privacy policies governing how they process your information.

 

Changes to This Policy 

We may update this Privacy Policy from time to time. Any changes will be posted on this page.